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10 DAY RETURN POLICY

Customer satisfaction is extremely important. Please read the information below on how to proceed with getting your refund. 

Original shipping and handling fees (if applicable) may be deducted from the value of your refund unless the return is a result of a manufacturing error. Refunds will be issued in the same form as payment originally used for purchase.

 

All items noted as FINAL SALE, purchased with a coupon, discount, print to order, or on sale are non-refundable and not eligible for return. Please read the product description carefully for the notice of final sale, no exchange, or no refunds.

  • Alluforu follows a 10-day return policy for undamaged/unworn items. In order to satisfy this policy, all returns must be postmarked within 10 days from delivery to a specified address provided by Alluforu.

  • When returning an item, it's the customers responsibility to ensure that it's packaged properly and protected during shipping. Alluforu is not liable if the item is damaged while it is in transit. Improperly packaged items damaged during transit are ineligible for return.

  • All original packing materials and packages must be included

  • The customer will be responsible for paying for all return shipping costs for returning item(s), including shipping charges for products that were purchased with free shipping.

  • Customers are responsible for shipping items on all returns to the correct warehouse.

  • Alluforu sources products from various suppliers, please return items directly back to the specified warehouse(s) address(es) provided by Alluforu Support. Do not return items to the manufacturer.

  • If shipping an item over $75, please consider using a trackable shipping service or purchasing shipping insurance. Alluforu does not guarantee that item(s) will be delivered to the correct address once in transit.​​

  • Products delivered damaged, or not as described, entitle the customer to a refund. 

  • To complete your return, please include receipt or proof of purchase. ​

  • Products must be unworn with tags still attached in order to be eligible for a return.

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You are ineligible for a refund/return if any of the following applies to you:

  • Personalized or monogrammed items are ineligible for returns/exchanges.

  • Perishable items, gift cards, sanitary goods, intimate apparel (underwear, socks, bras, bodysuits, and swimwear), infant teething and feeding products, are ineligible for refunds.

  • All items noted as non-returnable and non-exchangeable are not eligible for a return.

  • Print to order items are not eligible for a return.

  • Items have been worn, damaged, or missing parts for reasons not due to our error.

  • Any returns initiated after 14 days are ineligible for return

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THANK YOU FOR FOLLOWING THE INSTRUCTIONS BELOW TO COMPLETE YOUR RETURN


RETURN GUIDE

1.    Contact support@alluforu.com. Please write RETURN in the subject line and provide a picture of the product if it arrived damaged.

2.    Confirm correct return address.
3.    Return your product to the specified address within 10 days of receiving your order. Please include tracking to ensure your packages arrive safely.
4.    Item(s) is received at their specific warehouse UNUSED and UNWORN with all tags still ATTACHED.

5.    Once your return has been received and inspected, you will be notified by email.

6.   You will be issued a refund if approved. ​

  • If your refund is approved, the cost of return shipping will be deducted from your refund. 

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NOTE: If your order is over $75, it is recommended you purchase insurance to ensure reimbursement in the case of packages getting lost.​

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