10 DAY RETURN POLICY

Customer satisfaction is extremely important. Please read the information below on how to proceed with getting your refund. 

Please contact support@alluforu.com to initiate returns. DO NOT RETURN TO THE ADDRESS ON THE SHIPPING LABEL.

Alluforu follows a 10-day return policy for undamaged/unworn items. In order to satisfy this policy, all returns must be postmarked within 10 days from delivery to a specified address provided by Alluforu.

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SPECIFIC ITEMS HAVE UNIQUE RETURN SPECIFICATIONS. PLEASE READ THE PRODUCT DESCRIPTION CAREFULLY.

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THANK YOU FOR FOLLOWING THE INSTRUCTIONS BELOW TO COMPLETE YOUR RETURN
RETURN GUIDE

1.    Contact support@alluforu.com. Please write RETURN in the subject line and provide a picture of the product if it arrived damaged.

2.    Confirm correct return address.
3.    Return your product to the specified address within 10 days of receiving your order. Please include tracking to ensure your packages arrive safely.
4.    Item(s) is received at their specific warehouse UNUSED and UNWORN with all tags still ATTACHED.

5.    Once your return has been received and inspected, you will be notified by email.

6.   You will be issued a refund if approved. ​​

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NOTE: It is recommended you purchase insurance to ensure reimbursement in the case of packages getting lost.​

All items noted as FINAL SALE, purchased with a coupon, discount, print-to-order, made-to-order, handmade, noted as non-refundable, or on sale are non-refundable and not eligible for return. Please read the product description carefully for the notice of final sale, no exchange, or no refunds.

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• Products delivered damaged, or not as described, entitle the customer to a refund. 

• To complete your return, please include receipt or proof of purchase. ​

• Products must be unworn with tags still attached in order to be eligible for a return.

• When returning an item, it's the customers responsibility to ensure that it's packaged properly and protected during shipping. Alluforu is not liable if the item is damaged while it is in transit. Improperly packaged items damaged during transit are ineligible for return.

• All original packing materials with all the tags intact must be included in the return.

• You’ll also need the receipt or proof of purchase.  

• You will be responsible for paying for all return shipping costs for returning item(s), including shipping charges for products that were purchased with free shipping.

• Customers are responsible for shipping items on all returns to the correct warehouse.

• Alluforu sources products from various suppliers, please return items directly back to the specified warehouse(s) address(es) provided by Alluforu Support. Do not return items to the manufacturer.

• If shipping an item over $75, please consider using a trackable shipping service or purchasing shipping insurance. Alluforu does not guarantee that item(s) will be delivered to the correct address once in transit.​​

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You are ineligible for a refund/return if any of the following applies to you:

• Personalized or monogrammed items are ineligible for returns/exchanges.

• Perishable items, gift cards, sanitary goods, intimate apparel (underwear, socks, bras, bodysuits, and swimwear), infant teething and feeding products, are ineligible for refunds.

• All items noted as non-returnable, non-refundable, and non-exchangeable are not eligible for a return.

• All jewelry, face masks, and beauty products are final sale and non-refundable., custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. 

• Print-to-order, handmade, or made-to-order items are not eligible for a return.

• Items that have been worn, damaged, or are missing parts for reasons not due to our error.

• Any returns initiated after 10 days from delivery are ineligible for return