Shipping policy

Processing Time

Orders are processed within 3 business days after payment verification.

During high order volume or seasonal periods, processing may take up to 5 business days.

Once processing begins, orders cannot be canceled or modified.

​

Domestic Shipping

Standard delivery time: 1 to 5 business days

Shipping cost: $4.50

​

International Shipping

Standard delivery time: 11 to 30 business days

Shipping cost: $17

International delivery times may vary depending on customs processing and local postal services.

​

Shipping Carriers

Orders may be shipped using one of the following carriers:

DHL

USPS

FedEx

ePacket

The carrier used for your order depends on the destination and warehouse availability.

​

Warehouse Locations

Products may ship from different warehouse locations.

If the product is stored in a warehouse located in your country, domestic shipping rates apply.

If the product ships from a warehouse outside your country, international shipping rates apply.

Items within the same order may ship separately.

​

Tracking Information

Tracking details will be sent once your order ships if available.

If you have not received a shipping confirmation email within the processing timeframe, please contact customer support.

​

Delivery Estimates

Shipping times are estimates and do not include holidays or unexpected carrier delays.

External factors such as weather, customs inspections, or carrier issues may extend delivery times.

​

Shipping Restrictions

If an item cannot be shipped to the address provided, the order will be refunded.

​

Product Specific Shipping

Some items may have unique processing or delivery times.

If this applies, the shipping timeframe listed on the product page will override the general policy above.

​

Lost Shipments

If a shipment is confirmed lost by the carrier, please contact the carrier directly or reach out to customer support for assistance.